Avoiding protocol missteps in professional, business, and government careers is essential when building successful relationships. We invite you to join us for a full-day program focused on the rules of international protocol. The morning session will cover protocol cornerstones and planning events. The afternoon session will address outbound delegations, and building effective relationships in global markets. The training will be held at Fisher University Center (Parking Lot M) at the University of North Carolina in Wilmington, from 8:00 AM to 4:00 PM. Registration $55 includes meals & materials/$45 for SCAW or FTPC members.
The day-long seminar will address learning appropriate protocol and negotiating skills essential to avoiding cultural mistakes whether you are hosting foreign visitors or conducting international business and diplomacy. Protocol skills are essential for governments, colleges and universities, cultural organizations, economic development agencies, and businesses involved in international commerce. Program sponsors – Wilmington Sister City Commission, University of North Carolina at Wilmington, and the Consulate of Belize
The seminar facilitator is Lawrence P. Dunham. Mr. Dunham served as U.S. Assistant Chief of Protocol from 1989 until 2005, and held a variety of other positions in the State Department Protocol Office beginning in 1983. He was Acting Chief of Protocol from January until June 2001. He now consults for government and private sector clients as a senior associate with The Protocol Partners in Washington, DC. Dunham has been featured as an authority on matters related to protocol and diplomatic immunity in news articles and on television and radio broadcasts, has been consulted by numerous journalists and authors for insight and guidance in these areas, and has lectured and provided training to diverse groups on a wide range of protocol related matters.
MORNING SESSION 8:00 – 12:00
Registration & Continental Breakfast
Welcome & Speaker Introduction
RECEIVING FOREIGN VISITORS
•
Brief Introduction to Protocol
•Protocol Cornerstones
•Resources/bibliography
•Collecting Delegation Information
•Working with Interpreters
•Greetings/Receiving Lines
•Gifts/flowers/colors
•Invitations
•Seating/meetings & meals
•Representational & Business Etiquette
AFTERNOON SESSION 12:00 – 4:00 PM
Lunch
Welcome & Speaker Introductions
OUTBOUND DELEGATIONS/TRADE MISSIONS
•Brief Introduction to Protocol
•Protocol Cornerstones
•Resources/bibliography
•Transmitting Delegation Information
•Working with Interpreters
•Gifts/flowers/colors
•Spouse Programs
•Business practices/meetings & meals
•Building trust/Negotiating
